Puttronome Support

Help, troubleshooting, and contact information for the Puttronome app.

About Puttronome

Puttronome is a precision metronome app designed to help golfers build a repeatable, reliable putting tempo. By providing carefully timed audio cues, it supports more consistent practice and better touch on the greens.

The app can be used on its own or alongside compatible training hardware, such as The Move by Lotus Golf Company.

Getting Started

Install & Open

Install Puttronome from the App Store or Google Play.
Open the app and grant any requested permissions.

Basic Use

Set your desired tempo (BPM) in the app.
Adjust any available ratio/timing options.
Tap Run to start the metronome.
Tap Stop to pause.

Troubleshooting

I do not hear any sound

Check that your device volume is turned up and not muted.
On iOS, make sure the silent/ring switch is not set to silent.
If using Bluetooth speakers/headphones, confirm they are connected and selected as the audio output.
Close and reopen the app if the issue persists.

The tempo feels off or uneven

Verify that the BPM and ratio settings are set as intended.
Disable aggressive battery or power-saving modes that may limit background audio timing.
Restart your device and try again if needed.

The app is frozen or unresponsive

Force close Puttronome and reopen it.
Restart your device.
If the issue continues, delete and reinstall the app.

Frequently Asked Questions

Does Puttronome work offline?

Yes. Core metronome functionality is designed to work without an internet connection.

Do I need special hardware?

No special hardware is required. However, Puttronome also complements The Move hardware system for additional training options.

Can I use headphones or Bluetooth speakers?

Yes. You may use your device’s speakers, wired headphones, or Bluetooth audio. For best results, connect Bluetooth audio before starting playback.

Contact Support

If you still need help, or if you encounter a bug, crash, or unexpected behavior, please contact Puttronome support.

When you write, it is helpful to include:

Your device model (e.g., “iPhone 15”, “Pixel 8”).
Your operating system version (iOS / Android version).
The Puttronome app version (from the app store or app settings).
A brief description of what you were doing when the issue occurred.

Email Puttronome Support

Legal & Policies

For information about how your data is handled and your rights as a user, please refer to the Lotus Golf Company website for the current Privacy Policy and Terms of Use.